I've never heard of White Lotus, but it sounds interesting. You all went above and beyond, again and again. It's the effort, little or big, that may make all the difference for someone.
I'll just call you "The Above and Beyond-ers," Marlo! Wow, just wow. Lending her your sandals - amazing and it worked! I think you've earned your share of necessary karma in this life, girl.
First off, I'm addicted to White Lotus and can't wait for season 3 😁
I remember one time my mom and I were in a Hampton (Hilton) airport hotel and for the entire 3 days we were in that city it was a freak -35 Celcius that wasnt supposedto happen. We had nowhere to go in that kind of weather and the only thing we could do was Netflix. But in those days, it wasn't on hotel tvs so we only had my laptop. I went to the front desk to ask if they had an HDMI cord so we could connect to the hotel TV and the front desk guy drove to his house to get one for us. In -35 degrees. That small act made our entire weekend in that hell hole town worth it 😁
I resisted watching The White Lotus for so long, and have only watched season 1, but a lot of it so resonated with me-how guests are and what you would do for a guest! It's those little 'small acts' that can make or break your entire trip, right?! When we travel, we always comment that if someone is 'really trying' then it makes such a difference!
Oh wow! What a great attitude for a hotel. I've never been in one that was so accommodating. Kudos to you both and I wonder if the new owners are like you...
Thanks Ilona! We really lived there also so we were highly engaged! The new owners live there part of the time but I'm sure the wonderful team still goes above and beyond!
We witness the pool sandals story! I remember how happy the guest looked, being able to walk into the pool without fear of falling.
I also remember a delicious guanábana that you guys got for me!
Yes! I forgot you were visiting while the sandal lady was there! She was happy-thanks for mentioning that!
You guys DID go above and beyond for your guests. I witnessed other examples, as well. ❤️
Aw thanks! 😍
I've never heard of White Lotus, but it sounds interesting. You all went above and beyond, again and again. It's the effort, little or big, that may make all the difference for someone.
You’re right! It takes just a little kindness or trying to make the difference!
Just to add to the workload 😅 more satisfying though I bet. How wonderful
I'll just call you "The Above and Beyond-ers," Marlo! Wow, just wow. Lending her your sandals - amazing and it worked! I think you've earned your share of necessary karma in this life, girl.
Haha thanks Jeanine! As a business owner yourself, you know what you do for customers sometimes!
Our doors closed at 9pm, but yours were always open. Truly amazing, your level of hospitality. Pura vida for sure!
Pura vida, gracias!
First off, I'm addicted to White Lotus and can't wait for season 3 😁
I remember one time my mom and I were in a Hampton (Hilton) airport hotel and for the entire 3 days we were in that city it was a freak -35 Celcius that wasnt supposedto happen. We had nowhere to go in that kind of weather and the only thing we could do was Netflix. But in those days, it wasn't on hotel tvs so we only had my laptop. I went to the front desk to ask if they had an HDMI cord so we could connect to the hotel TV and the front desk guy drove to his house to get one for us. In -35 degrees. That small act made our entire weekend in that hell hole town worth it 😁
I resisted watching The White Lotus for so long, and have only watched season 1, but a lot of it so resonated with me-how guests are and what you would do for a guest! It's those little 'small acts' that can make or break your entire trip, right?! When we travel, we always comment that if someone is 'really trying' then it makes such a difference!
Oh wow! What a great attitude for a hotel. I've never been in one that was so accommodating. Kudos to you both and I wonder if the new owners are like you...
Thanks Ilona! We really lived there also so we were highly engaged! The new owners live there part of the time but I'm sure the wonderful team still goes above and beyond!